Published : 01-08-2018
Palestinians from Syria in Lebanon have slammed the lack of sympathy maintained by UNRWA staff members as regards families who have recently showed up at the agency to update their record of personal information. Several families have had their names removed from ad hoc lists.
A so-called Abu Rami said he was shocked after he found out that his ATM card run out of credit that was supposedly shelled out by UNRWA as part of cash assistance services.
A UNRWA staff member in Sidon told him that his personal data has not been updated, which was denied by Abu Rami, who said he showed up with all of his family members at a UNRWA office to update his information. It turned out sometime later that the UNRWA employee, who was rather engaged in friendly chats with her colleagues, missed data processing.
Another refugee—Abu Jihad—said: “Though my name appeared at the top of the list, the UNRWA employee failed to register my wife’s and son’s names, in a barefaced sign of neglect and nonchalance.
UNRWA staff members held the refugee families responsible for the state of disorder, which they attributed to the families’ non-disciplined behavior.
Palestinians from Syria in Lebanon have slammed the lack of sympathy maintained by UNRWA staff members as regards families who have recently showed up at the agency to update their record of personal information. Several families have had their names removed from ad hoc lists.
A so-called Abu Rami said he was shocked after he found out that his ATM card run out of credit that was supposedly shelled out by UNRWA as part of cash assistance services.
A UNRWA staff member in Sidon told him that his personal data has not been updated, which was denied by Abu Rami, who said he showed up with all of his family members at a UNRWA office to update his information. It turned out sometime later that the UNRWA employee, who was rather engaged in friendly chats with her colleagues, missed data processing.
Another refugee—Abu Jihad—said: “Though my name appeared at the top of the list, the UNRWA employee failed to register my wife’s and son’s names, in a barefaced sign of neglect and nonchalance.
UNRWA staff members held the refugee families responsible for the state of disorder, which they attributed to the families’ non-disciplined behavior.
