Action Group for Palestinians of Syria (AGPS)
Address: 86–90 Paul Street, London, EC2A 4NE, UK
Phone: +44 2039 293 884
Email: [email protected]
Privacy Policy
1. Introduction
At the Action Group for Palestinians of Syria (AGPS), we are committed to protecting your personal data and respecting your privacy.
This policy explains how we collect, process, use, and retain data, in accordance with the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).
2. Data We Collect
We may collect the following types of data:
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Data you provide directly: such as name, email address, phone number, address, and information you submit when subscribing to newsletters, requesting assistance, or making donations.
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Technical data: such as IP address, device and browser type, pages visited, and cookies.
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Financial data: when making donations, necessary payment information may be collected via secure service providers.
3. How We Use Data
We use your data for the following purposes:
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Managing donations and financial transactions (including Gift Aid where applicable).
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Communicating with you about our activities, reports, and news, where consent has been given.
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Responding to your inquiries and requests.
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Improving the website and user experience.
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Complying with legal and regulatory obligations.
4. Legal Basis for Processing
We process personal data based on the following legal grounds:
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Consent: where you have given explicit consent (e.g., subscribing to a newsletter).
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Contract: where processing is necessary to perform an agreement (e.g., processing a donation).
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Legitimate interests: to communicate with supporters and improve our services, without overriding your fundamental rights.
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Legal obligations: where required by law to retain or share data.
5. Sharing Data with Third Parties
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We do not sell or share your data with third parties for commercial purposes.
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Limited data may be shared with service providers (such as payment gateways or email services) to deliver our services.
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All service providers are bound by confidentiality agreements and data protection standards.
6. Cookies
Our website uses cookies to improve performance and user experience. You can adjust your browser settings to refuse or delete cookies; however, this may affect some website functionality.
7. Data Security
We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, alteration, or disclosure.
However, complete security of data transmitted over the internet cannot be guaranteed.
8. Data Retention
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We retain your data only for as long as necessary to fulfill the purposes for which it was collected.
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If you request to stop communications, we may keep a limited record to prevent future unwanted contact.
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Data will be deleted or anonymized once no longer needed, unless there is a legal obligation to retain it.
9. Your Rights
Under the UK GDPR, you have the right to:
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Access your personal data.
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Request correction of inaccurate data.
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Request erasure of data (“right to be forgotten”).
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Object to or restrict processing.
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Withdraw consent at any time.
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Request data portability.
To exercise any of these rights, please contact us at: [email protected]
10. International Data Transfers
Some data may be stored or processed outside the United Kingdom. In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).
11. Updates to This Privacy Policy
We may update this policy from time to time. Any updates will be posted on this page with the revised effective date.
Last updated: [Insert date here]
12. How to Contact Us
For inquiries or to exercise your privacy rights, please contact us at:
Address: 86–90 Paul Street, London, EC2A 4NE, UK
Phone: +44 2039 293 884
Email: [email protected]
